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Privacy Policy

ACCIONA INMOBILIARIA, S.L.U. (hereinafter ACCIONA INMOBILIARIA), pursuant to Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and other Data Protection regulations in force, hereby informs Users of the Web Site https:// www.clubmaritimodesotogrande.com, hereinafter “the Web Site”) of the Privacy Policy that ACCIONA INMOBILIARIA  shall apply when processing personal data voluntarily provided by Users to access GRUPO ACCIONA INMOBILIARIA´s web pages, apps and any other digital or electronic platform. Furthermore, this Policy shall apply to personal data collected from Users on ACCIONA INMOBILIARIA’s social media based on the relationship therebetween.

ACCIONA INMOBILIARIA informs Users of the Web Site that their personal data shall only be obtained for processing when they are adequate, relevant and not excessive in relation to the scope and the specific, express and legitimate purposes for which they have been obtained. ACCIONA INMOBILIARIA is committed to complying with the Data Protection legislation in force at all times.

Users expressly consent to ACCIONA INMOBILIARIA’s processing the personal data provided by said Users for the purposes stated herein, under the terms of this Privacy Policy.

ACCIONA INMOBILIARIA adopts the technical and organisational measures needed to guarantee the security of the personal data contained therein to prevent same from being altered, lost, or processed or accessed without authorisation, taking due account of the state of technology, the nature of the data and the risks to which they are exposed. They can verify the presence of the SSL Certificate by checking the properties of the Web Site in their browser. To do so they must consult the characteristics of said certificate in the Legal Notice.

Any changes made to the Privacy Policy and to how information is administered shall be reflected in a timely manner, where ACCIONA INMOBILIARIA can add, modify or eliminate said Privacy Policy when deemed necessary.

Users are solely responsible for the veracity and legality of the personal data they provide.

 

Who is responsible for processing the personal data?

  • Corporate name: ACCIONA INMOBILIARIA, S.L.U.

  • Tax ID No.: B-84364579

  • Address: Avenida de Europa, nº18, Parque Empresarial de la Moraleja, 28108 de Alcobendas-(Madrid).

  • Telephone No.: +34 916632950

  • Email address: contactoinmobi@acciona.es

  • Users may contact the Department of Data Protection with any questions related to the processing of their personal data at the aforementioned postal address C/ Anabel Segura 11, 1ª Planta; CN Albatros; 28108 Alcobendas (Madrid) or at the email address protecciondedatosinmobiliaria@acciona.com   

 

What personal data do we collect through the Web Site?

The data provided by Users are collected by means of their visit to the Web Site or as a result of their interactions with us via the following options:

  • In some cases the personal data are obtained indirectly from Users for purely statistical purposes so we can analyse how our Web Site is used through the use of cookies or so we can provide you with added value services, such as a map with our office locations (You can consult our Cookies Policy at the following address: https:// clubmaritimodesotogrande/cookies/

  • In other cases, the personal data are provided directly by Users via data collection forms for the purposes indicated in each of said forms and when Users consent to subscribe to our Newsletter, contact us through the available channels, follow our social network profiles or interact with us through said profiles by posting comments or opinions or sharing the content published on any of these profiles.
     

To what end do we process Users’ personal data?

ACCIONA INMOBILIARIA collects and processes Users’ personal data from the aforementioned digital platforms for the following purposes:

  • Web Site User administration and management.

  • Respond to requests for information through the contact form.

  • Managing reservations.

  • Management of possible accidents that occurred at the hotel during your stay.

  • Administrative management and billing services.

  • Customer attention including handling their suggestions and complains.

  • Undergoing quality surveys and service satisfaction.

  • Make advertising and commercial information previously requested about the company, its activities, products, services, offers, special promotions in its sector of hotel and leisure activity, subscription to newsletter, as well as documentation of diverse nature and by different means of Commercial information.

  • In order to properly respond to your requests, ACCIONA INMOBILIARIA may perform automatic assessments, obtain profiles and perform segmentation tasks based on the information available in order to customise treatment according to their characteristics and/or your needs.

  • The telephone number provided may be used by the person in charge to request confirmation of the stay or to inform of any incident during the stay.

  • Interaction with customers through APPS of ACCIONA INMOBILIARIA and interaction in the pages of our profiles in the social networks identified in the Page.

  • Cookies: keep registered Users logged in, provide statistics associated with the use of the Web Site, location of our offices and anti-spam systems (captcha).

  • Detect and investigate fraud and other illegal activities and potential breaches of our Privacy Policies, Legal Notice and/or Terms of Use.

If the data necessary for these purposes are not provided, the requested services may not be provided. Users may oppose the processing of their personal data at any time.

 

On what grounds are Users’ personal data processed?

The grounds for the processing of data are as follows:

  • The consent given by Users by providing the data and marking the corresponding boxes indicating they have read and accept such data processing and the completion of the various forms and applications.

  • The compliance with the regulatory obligations, as applicable, including the Spanish Companies Act, approved by Royal Legislative Decree 1/2010 of 2 July, regulations on consumption, the Information Society Services Act and applicable regulations on personal data protection indicated herein.

  • The maintenance of relationships established between ACCIONA INMOBILIARIA’s suppliers, clients Users, benefactors and volunteers.

  • The defence of ACCIONA INMOBILIARIA in any legal proceedings.

Fields marked with an asterisk (*) on the forms found on the Web Site are necessary for us to address your request or assess the information you want to provide us. Furthermore, if you do not accept the installation of cookies you cannot activate the Web Site’s analytics services or view the map of our Office and Branch locations, etc.

 

How long does ACCIONA INMOBILIARIA store Users’ personal data?

In general, data shall be stored as long as they are necessary for the purpose for which they were collected, provided the Users do not exercise their right to elimination and/or cancellation. Furthermore the data shall be stored in fulfilment of the legal periods in accordance with the relevant regulations in force.

 

Who receives Users’ personal data?

According to ACCIONA INMOBILIARIA’s activity, the following data transfers are expected:

  • Transfers to the competent Public Administration Bodies in terms of communications and information services provision and competent Bodies in terms of consumption in order to address any claims filed by Users.

  • Public Administrations with competence in matters of taxation, as well as authorities of a state or autonomous nature with competence in tourism matters for the purpose of inspections.

  •  Financial institutions for payment with credit cards and possible incidents derived from it.

  • State security forces and bodies (Article 45.1 Schengen Agreement) for the documentary record and information on travellers.

  • Providers of services when necessary to provide additional services that, if applicable, you have requested to us.

  • Liability insurance companies in cases of accidents occurring in our facilities.

  • Party responsible for web analytics services: Google Analytics services, provided by the American Company Google LLC, are enabled on the Web Site. Interactions with Users through the use of said tool entail international data transfers, both analytical and technical in relation to the Web Site. This transfer is made under the scope of the EU-US Privacy Shield agreement. - Further information is available at the following link:
    https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI.

  • Social network owners: ACCIONA INMOBILIARIA uses the social media Twitter, Facebook, LinkedIn, Instagram and YouTube to share our content: Interactions with Users through the use of said profiles and tools entail international data transfers, both analytical and technical in relation to the Web Site and the social network profiles. The data provided by users through said profiles are processed on the servers of the social network companies.

 

What rights do Users have when they provide us with their personal data?

The data subject can exercise their rights of portability and to access, correct, eliminate, restrict and oppose the processing of their data before ACCIONA INMOBILIARIA, S.L.  by writing the Department of Data Protection located at C/ Anabel Segura 11, 1ª Planta; CN Albatros; 28108 de Alcobendas (Madrid) or by sending an email to the following address: protecciondedatosinmobiliaria@acciona.com. In either case, the data subject must enclose or attach a copy of their National ID (DNI) or other ID. Furthermore, at any time the data subject may withdraw the granted consent by contacting the aforementioned address and file a claim before the Supervisory Authority (the Spanish Data Protection Agency www.aepd.es).

 

 

Last updated: October 7th, 2019.

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